How to enable BlackBerry Enterprise Server version 5.0 SP1 MR1 to use Microsoft Exchange Web Services 2010

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How to enable BlackBerry Enterprise Server version 5.0 SP1 MR1 to use Microsoft Exchange Web Services 2010

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** Products
** Environment
** Overview
** Resolution
** Additional Information

/html; charset=UTF-8" http-equiv="Content-Type"/>How to enable BlackBerry Enterprise Server version 5.0 SP1 MR1 to use Microsoft Exchange Web Services 2010

.DocInformation{ float: right; width:230px; color: Black; font-family: Verdana, Geneva, Arial, Helvetica; font-size: 8pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0em; text-transform: none; BORDER-RIGHT: 1px solid; PADDING-RIGHT: 5px; BORDER-TOP: 1px solid; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: 1px solid; PADDING-TOP: 5px; BORDER-BOTTOM: 1px solid; BACKGROUND-COLOR: #f9f9f9; border-color: #a0a0a0; } Contents [show]
** Products
** Environment
** Overview
** Resolution
** Additional Information

Doc ID: KB20157
Modified Date: 01-12-2010
Document Type: Support

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Products

• BlackBerry® Enterprise Server for Microsoft® Exchange

Environment

• BlackBerry® Enterprise Server version 5.0 SP1 MR1
• Microsoft® Exchange Server® 2010
• Microsoft Client Access Server (CAS)
• Microsoft IIS
• TraitTool.exe

Overview

BlackBerry Enterprise Server version 5.0 SP1 MR1 has the ability to connect to Microsoft® Exchange Web Services for calendar functions. This will replace the need for CDO.dll. However, the BlackBerry Enterprise Server will still need MAPI/CDO 1.2.1 for normal functions of mail flow and organizer data synchronization.

This article has steps to enable the function of calendaring through Microsoft Exchange Web Services.

Resolution

Perform the following steps:

1. Install the Client Access Server (CAS Role enabled Server) for the Microsoft Exchange SSL certificate onto the computer hosting the BlackBerry Enterprise Server.
2. Configure the Microsoft Exchange Impersonation feature for the BlackBerry Enterprise Server service account.
3. Assign IIS permissions for the BlackBerry Enterprise Server service account on the Client Access Server (CAS Role enabled Server) Server.
4. Enable the BlackBerry Enterprise Server to use Exchange Web Services in place of CDO.dll.
5. Restart the BlackBerry Messaging Agent instances that you made changes to.

Task 1

Install the Client Access Server (CAS Role enabled Server) for Microsoft Exchanges SSL certificate onto the BlackBerry Enterprise Server.

NOTE: The BlackBerry Enterprise Server supports a self-signed security certificate or a certificate that a certificate authority issues.

Task 2

Configure the Microsoft Exchange Impersonation feature for the BlackBerry Enterprise Server Service Account

To configure Exchange Impersonation for specific users or groups of users:

1. Click Start > All programs > Microsoft Exchange Server 2010 > Exchange Management Shell.
2. Type the following two commands to allow impersonation:
   
   New-ManagementRoleAssignment -Name:BESEWS -Role:ApplicationImpersonation -User:"\"

AND

Get-ClientAccessServer | add-adpermission -user "\" -accessrights ExtendedRight -extendedrights ms-Exch-EPI-May-Impersonate, ms-Exch-EPI-Impersonation

Task 3

Assign IIS permissions for the BlackBerry Enterprise Server service account on the Client Access Server (CAS Role enabled Server).

On the CAS role enabled server, perform the following tasks:

1. Click Start > Administrative Tools > IIS Manager.
2. In the left pane, expand the appropriate server, then Web Sites, and Default Web Site.
3. Under Default Web Site, right click the EWS (Exchange Web Services) folder and select Permissions.
4. Click Add, enter the BlackBerry Enterprise Server service account, then click OK.
5. Make sure that Read & Execute, List Folder Contents, and Read are selected, then click OK.
6. Right click the EWS (Exchange Web Services) folder again and select Properties.
7. Select the Directory Security tab, and under Authentication and Access control, click Edit.
8. Make sure that Enable anonymous access is selected.
9. Click OK.

Task 4

Enabling the BlackBerry Enterprise Server to use Exchange Web Services in place of CDO.dll.

1. On the BlackBerry Enterprise Server, browse to C:\Research In Motion\BlackBerry Enterprise Server 5.0.0\tools.
2. Make sure that TraitTool.exe is present.
3. Click Start > Run and type cmd.
4. Perform one of the following actions:
   
   To configure a BlackBerry Messaging Agent for a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services:
   • Type TraitTool -server -agent -trait EWSEnable -set true, where is the name of the BlackBerry Enterprise Server and is the ID for the BlackBerry Messaging Agent.
   To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services:
   • Type TraitTool -server -trait EWSEnable -set true, where is the name of the BlackBerry Enterprise Server.
   To configure all BlackBerry Messaging Agent instances on all BlackBerry Enterprise Server instances to use Microsoft Exchange Web Services:
   • Type TraitTool -global -trait EWSEnable -set true.

Task 5

Restart the BlackBerry Messaging Agent instances that you made changes to.

1. Confirm which Messaging Agent the users are on.
2. Open the Messaging agent log for the users identified.
3. Search for "Current Process id" and note the number.
4. Open the Task Manager on the BlackBerry Enterprise Server.
5. Locate the Process BlackBerryAgent.exe with the same Process ID (PID).
6. Click End Task.
7. The BlackBerry Controller should automatically restart the Messaging Agent.
   
   NOTE: Restarting the BlackBerry Messaging Agent may cause mail flow delays for the other users on this Messaging Agent.

Additional Information

Refer to the following sources for further information:

• BlackBerry Enterprise Server for Microsoft Exchange Administration Guide 5.0 SP1
• Installing SSL certificates: Go to www.support.microsoft.com to read KB 962624
• Configuring Microsoft Exchange Impersonation: www.msdn.microsoft.com/en-us/library/bb204095(EXCHG.140).aspx
• Configuring IIS: Go to www.support.microsoft.com to read KB 816117
• Microsoft Web Services: www.msdn.microsoft.com/en-us/library/bb204119.aspx

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***(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at http://www.blackberry.com/btsc.



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