BlackBerry smartphone displays "Certificate for OCSP responder could not be found." after fetching the status of a certificate

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BlackBerry smartphone displays "Certificate for OCSP responder could not be found." after fetching the status of a certificate

.DocInformation{ float: right; width:230px; color: Black; font-family: Verdana, Geneva, Arial, Helvetica; font-size: 8pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0em; text-transform: none; BORDER-RIGHT: 1px solid; PADDING-RIGHT: 5px; BORDER-TOP: 1px solid; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: 1px solid; PADDING-TOP: 5px; BORDER-BOTTOM: 1px solid; BACKGROUND-COLOR: #f9f9f9; border-color: #a0a0a0; } Contents [show]
** Products
** Environment
** Overview
** Resolution
** Workaround

/html; charset=UTF-8" http-equiv="Content-Type"/>BlackBerry smartphone displays "Certificate for OCSP responder could not be found." after fetching the status of a certificate

.DocInformation{ float: right; width:230px; color: Black; font-family: Verdana, Geneva, Arial, Helvetica; font-size: 8pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0em; text-transform: none; BORDER-RIGHT: 1px solid; PADDING-RIGHT: 5px; BORDER-TOP: 1px solid; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: 1px solid; PADDING-TOP: 5px; BORDER-BOTTOM: 1px solid; BACKGROUND-COLOR: #f9f9f9; border-color: #a0a0a0; } Contents [show]
** Products
** Environment
** Overview
** Resolution
** Workaround

Doc ID: KB20489
Modified Date: 01-06-2010
Document Type: Support

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Products

• BlackBerry® Devices
• BlackBerry® Enterprise Server

Environment

• BlackBerry® smartphones
• BlackBerry® Enterprise Server
• Issue number 480137

Overview

When navigating to Options -> Security Options -> Certificates, BlackBerry smartphones that are configured for S/MIME and configured to use OCSP receive the following error message when they select a certificate, select Details, and then click "Fetch Status":

"Certificate for OCSP responder could not be found."



Resolution

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.




Workaround

To work around this issue, complete the appropriate following option:

1. Navigate to Options -> Security Options -> Certificates, highlight the certificate and press the BlackBerry smartphone menu button and select "Fetch Status". The status of the certificate will be returned successfully.
2. Configure the BlackBerry MDS to connect to an OCSP server (for example, from BlackBerry Manager> MDS> OCSP> Default Responder URL) which has its certificate installed on the BlackBerry smartphone.

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Visit the BlackBerry Technical Solution Center at http://www.blackberry.com/btsc.



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